FAQ
Frequently asked questions
Answers for getting started, pricing, trial, themes, payments, domains, products, AI tools, support, security and cancellation.
FAQ
Questions merchants ask before launch
Clear answers about trial, pricing, payments, domains, products, AI tools and support.
Getting started
Can I start without coding?
Yes. You can create an account, choose a theme, install a demo kit, add products and launch without writing code.
Is setup included?
The marketing offer includes free setup support for eligible trial merchants.
Pricing and trial
How long is the free trial?
The merchant signup flow starts a 7-day trial when a plan is selected.
Can I switch plans?
Yes. Plan changes are handled through the merchant subscription flow, with final price calculated by the backend.
Payments and domains
Are customer payments separate from subscription payments?
Yes. Platform subscription payments are separate from each merchant store's customer payment gateways.
Can I use a custom domain?
Custom domain support is available according to plan and setup status.
AI tools
What does the AI assistant do?
It helps with sales analysis, inventory alerts, customer insights, marketing ideas, SEO suggestions and action plans.
Are AI limits plan-based?
Yes. AI usage follows the active plan limits shown in pricing and the dashboard.
Start Your Online Business Today
Try NextDigi Commerce free for 7 days. No complicated technical setup required.